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Welcome to AttivaSoft                                       

logo_color_jpg.jpgAttivaSoft is an IT and Business Process consulting firm.  We leverage technology to help businesses do more with less - promoting sustainability by reducing process-generated inefficiencies.

We have successfully improved IT Service Delivery for many private and public sector organizations since 1998.  AttivaSoft offers expertise in process consulting, system design and integration, application development, customer support, managed services, technical training, ITIL best practices and technical staff.

                      
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IT Services

AttivaSoft provides strategic information technology solutions designed to help organizations maximize the value of their customer interactions.  AttivaSoft excels at delivery tailored solutions that help our clients enhance end user productivity, reduce staff training, lower cost and better align IT to the business needs through successful technology implementations and by facilitating the adoption of ITIL best practices.

Some of the services we offer are:

  • IT Service Management
  • IT Process Improvement Consulting
  • IT Security and Governance
  • IT Infrastructure Support & Optimization
Cloud Communications

AttivaSoft's VoIP communications services are built using the latest technologies in the communications industry resulting in a stable, user-friendly, and expandable system that can accommodate from 1 to 1,000 users seamlessly. With our services cost is minimized by using modern, low cost, and mature technology to enable success factors.

Some of the services we offer are:

  • Business Phone Service
  • Remote Mobile Communication
  • Real Estate Agent Communicator
  • Notification Management System (SMS)
  • Contact Center Communication including ACD/IVR and Hosted Integrated CRM
  • Carrier Services
Contact Center

AttivaSoft has seasoned experience in the planning, design, and operations of call centers and communications facilities which they meet the needs of a wide array of Federal, State, and Local government customers.  We have the ability to stand-up a new center within 30 days using multi-channel capability (voice, email, chat, fax, etc.) and have very flexible and competitive pricing.

Some of the servers we offer are:

  • Help Desk / Service Desk Services
  • Field Dispatch
  • Case Management